Policies

Warranty Policy

Last updated: 14 October 2026

ये नीतियाँ फ़िलहाल अंग्रेज़ी में हैं। हिंदी में कोई सवाल हो तो हमसे संपर्क करें।

1. What is covered

Every Ardor product, including Ardor Prism and Ardor Blenza, carries a 12-month warranty from the date on your purchase invoice. It covers defects in materials and workmanship under normal household use.

2. What we will do

If we confirm a covered defect, we will repair the product or replace the defective part or the product, at our choice. A repaired or replaced product stays covered for the rest of the original warranty period.

3. How to make a claim

• Your invoice from Amazon, Flipkart or Blinkit.
• The product name or model number and a short description of the problem.
• Photos or a short video showing the issue.

Send these to us using the contact details below. We will review your claim and share the next steps, including pickup or drop-off.

4. What is not covered

• Damage from accidents, drops, misuse or not following the user manual.
• Liquid getting into the motor unit or main body.
• Use on the wrong voltage or with damaged wiring.
• Commercial or non-household use.
• Repairs or changes made by anyone other than Ardor or our authorised partners.
• Normal wear and tear, and cosmetic marks.
• Products bought from unauthorised sellers or without a valid invoice.

5. Where it applies

This warranty is valid in India for products bought through authorised channels: Amazon, Flipkart, Blinkit and this website.

6. Your statutory rights

This warranty is in addition to your rights under the Consumer Protection Act, 2019.

7. Contact